SHIPPING

There is a $5.00 flat rate for all orders.

We are not responsible for lost or stolen packages or packages shipped to the wrong address provided by the customer. If you are unable to locate your package, please contact info@smallfarmahemp.com.

At checkout, please be sure to use the correct shipping address.

If USPS is unable to deliver, please contact your local postal service to arrange a pickup or delivery. If the package is stolen, please contact USPS to file a claim.

We currently ship within the United States with USPS. USPS has stated they do not guarantee their ship times and, at times, the projected 3-5 business days for delivery of First Class USPS packages may take longer.

All orders ship within 2-3 business days unless otherwise noted. As soon as the order ships, you will receive a shipment notification email with a tracking number. Please note: Saturday and Sunday are not business days. The 2-3 business day shipping window will begin on the following Monday for all orders placed over the weekend.

After a package has been marked as DELIVERED and if the package cannot be located, we require a 24-36 hour wait time to ensure USPS will not make another attempt for delivery.

We are not responsible for packages shipped to the incorrect address entered by the customer. If the address you entered is incorrect and the package has left our facility, we suggest to contact your local USPS office or visit www.usps.com to intercept and/or locate the package.

REFUNDS

Our refund policy is All Sales Final.

Unfortunately we can’t offer you a refund.

RETURNS

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your exchange, we require a receipt or proof of purchase. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and we will respond with the address for you to send your return. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.